Services
Elevate Your Projects with Our
Project Management Services
Our comprehensive Project Management Services are designed to bring structure, efficiency, and success to your organizational projects. From establishing governance frameworks to managing complex initiatives, we ensure your projects are not just completed, but excel in their execution.
Ideal For
Organizations undergoing significant project-based initiatives, especially those looking to establish or enhance their project management capabilities. Perfect for firms requiring external expertise to manage complex projects, or those seeking to professionalize their project management approach. Ideal for companies in industries like construction, IT, healthcare, and engineering, where project efficiency and effectiveness are critical to success.
TRANSFORM YOUR PROJECT GOVERNANCE
With our Project Office Development (POD), we build the cornerstone of your project success, embedding governance and streamlined processes into your project infrastructure.
ACHIEVE EXCEPTIONAL PROJECT OUTCOMES
Our Project Execution & Oversight (PEO) service ensures your projects not only cross the finish line but do so with distinction, staying on schedule and within budget.
EMPOWER YOUR PROJECTS WITH EXPERTISE
Elevate your project capabilities with our Project Management Talent (PMT), bringing in professionals who transform your project visions into successful realities.
Services
Strategize For Success with Our
Strategy Services
Adat’s Strategy Services are crafted to guide your business through the complexities of strategic planning and execution. We focus on turning your strategic visions into actionable plans and measurable outcomes, ensuring long-term success and growth.
Ideal For
Organizations at a crossroads, needing to redefine or refresh their strategic direction. Especially suitable for enterprises experiencing growth, entering new markets, or undergoing organizational change. This service is a great fit for leadership teams requiring a structured approach to strategy formulation and execution, including startups scaling up, established companies seeking rejuvenation, and organizations facing competitive challenges.
CRAFT A BLUEPRINT FOR SUCCESS
Let us build your Strategy Roadmap Creation (SRC). We'll outline the path to achieving your business objectives, ensuring every step is aligned with your vision.
TURN STRATEGY INTO REALITY
Our Strategic Development & Execution (SDE) service is all about transforming your strategic vision into actionable results, driving growth and keeping you ahead of the curve.
MEASURE WHAT MATTERS
Through Performance Metrics Establishment (PME), we'll help you define and track the success of your strategic initiatives, ensuring continuous improvement and goal alignment.
GAIN MARKET MASTERY
Our Market Intelligence & Studies (MIS) offer deep dives into market dynamics, helping you identify opportunities and stay ahead of industry trends.
UNDERSTAND AND ELEVATE YOUR BRAND
Through Brand Perception Analysis (BPA), gain insights into how your brand resonates with customers and how to enhance its perception in the market.
MAXIMIZE YOUR SOCIAL IMPACT
Evaluate and boost your social initiatives with our Social Impact Assessment (SIA), aligning your efforts with societal values and expectations.
APPLY KNOWLEDGE TO INNOVATE
With Applied Research Solutions (ARS), leverage tailored research to solve real-world challenges, driving innovation and effectiveness.
GROUND YOUR DECISIONS IN REALITY
Our Field Research Integration (FRI) provides you with essential ground-level data, offering a reality check and informing strategic decisions.
Services
Boost Your Organization with Our
Maturity Assessment Services
Adat’s Institutional Maturity Assessment Services are tailored to evaluate and enhance your organization's capabilities in key areas such as digital transformation, customer experience, and operational processes. Our goal is to guide your organization towards higher efficiency and competitiveness.
Ideal For
Organizations aiming to evaluate and enhance their maturity in digital practices, customer experience, and operational processes. This service is particularly valuable for organizations undergoing digital transformation, seeking to improve customer satisfaction, or aiming to optimize their internal processes for better efficiency. It's well-suited for industries like technology, banking, retail, and healthcare, where staying competitive depends on continuous improvement and adapting to changing market demands.
LEAD IN THE DIGITAL ERA
With our Digital Maturity Analysis (DMA), understand where you stand in digital transformation and chart a course to technological leadership.
ENHANCE USER EXPERIENCES
Elevate your customer journey with our User Experience Maturity (UEM) and User Journey Enhancement (UJE), creating memorable interactions and loyal customers.
REVOLUTIONIZE YOUR PROCESSES
Our Business Process Reengineering (BPR) service is your ticket to streamlined, effective operations that drive your business forward.
STAND OUT IN THE COMPETITIVE ARENA
Use our Competitiveness Metrics Development (CMD) to understand and enhance your market position, ensuring you stay ahead of competitors.
Look Behind The Scenes With
Your Personal Mystery Shopper
Services
With over 11,000 mystery shoppers in every city in Saudi Arabia, our Mystery Shopper Services provide critical insights necessary for informed decision-making in customer experience and operational efficiency. From detailed retail assessments to comprehensive service quality checks, we deliver data-driven insights to guide your strategic directions.
Ideal For
Organizations needing in-depth customer experience insights to guide decision-making. This service is particularly beneficial for retail chains, hospitality businesses, financial institutions, and healthcare providers planning to enhance customer service, assess compliance, or understand market positioning. It's also perfect for firms requiring evidence-based analysis to inform operational, training, and customer service strategies.
Retail Stores
Deploy mystery shoppers to evaluate your customer service, store cleanliness, product availability, and overall shopping experience in retail stores.
Competitor Analysis
Use mystery shoppers to gather intelligence on competitors’ products, pricing, sales strategies, and customer service approaches. Gather information for your businesses to stay competitive.
Compliance Checks
Ensure your franchises or branches are adhering to company standards and regulations. Mystery shoppers can check for compliance with operational procedures, branding guidelines, and customer service standards.
Employee Training Effectiveness
Assess the effectiveness of employee training programs by having mystery shoppers interact with staff and report on their experience. This can help identify areas for improvement in training.
Product Launch Feedback
Mystery shoppers can provide firsthand feedback on how your product launch is being received by consumers, its placement in stores, and the effectiveness of in-store promotions.
Hospitality Service Evaluation
In hotels, restaurants, and cafes, mystery shoppers can evaluate customer service, food quality, cleanliness, and overall guest experience.
Banking services Assessment
Mystery shoppers can evaluate customer service, advisory services, and the overall client experience in banks and financial institutions.
Healthcare Services Evaluation
Assess patient experience in clinics and hospitals, including wait times, staff behavior, facility cleanliness, and overall service quality.
Telecom Services Assessment
Evaluate customer service, product knowledge, and sales techniques in telecom retail outlets and customer service centers.
Public Service Evaluation
Mystery shoppers can also be used to evaluate public services like postal services, public transportation, and government offices, providing feedback that can be used to improve public service delivery.